Foxy Games has run since 2015 under LC International Limited, part of Entain plc, and offers one of the larger slot catalogues in this batch alongside genuinely fast e-wallet payout times. It suits players chasing a no-wagering free spins offer and a big Entain-backed games library; it’s a poor fit for anyone who has seen its Trustpilot record and wants reassurance that a withdrawal won’t get held up at verification.
Welcome bonus
New UK customers who deposit and stake £10 on any slot in a single transaction receive 100 free spins at £0.10 each. The strong point here is that spin winnings pay out as cash with no wagering requirement attached — a genuinely good term. The trade-offs: spins must be used within 7 days of being credited, and the list of excluded payment methods is long — PayPal, Skrill, Neteller, Paysafecard and prepaid cards all fail to qualify, which rules out several popular funding options.
Payments & withdrawal times
Foxy Games accepts Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard and instant bank transfer, with a low £5 minimum deposit. Stated withdrawal speed is fast on paper — e-wallets around 4 hours, cards 1-3 business days, bank transfer 2-4 business days — but that needs reading against the Trustpilot record below, where delayed or withheld winnings during ID verification is a recurring theme. Withdrawal limits aren’t publicly disclosed.
Games & mobile
The catalogue runs to 3,200+ slots from 85+ providers, a genuinely large range. Support is unusually broad for a UK casino brand: 24/7 live chat with a typical response under 90 seconds, email (info@support.foxygames.com, roughly 45-60 minute response), and phone support from 10:00 to 19:00 every day. Mobile apps score well independently — iOS around 4.7/5 from 9,200+ reviews, Android around 4.4/5 from 3,100+ reviews.
Reputation
This is the weakest part of the picture. Foxy Games holds a Trustpilot TrustScore of just 1.3/5 from 292 reviews, with 92% rated one star. The dominant complaints are delayed or withheld winnings pending photo-ID verification, and some reviewers described the games as feeling rigged — a serious complaint pattern, even accounting for the fact that other reviewers on the same platform praised an easy-to-use site, good promotions, a wide game range and fast payouts. The contrast between the operational strengths (catalogue size, support responsiveness, app ratings) and the withdrawal-related complaints is stark enough that it shouldn’t be glossed over.
Licence
Foxy Games operates under a UK Gambling Commission licence, number 54743, issued to LC International Limited, part of Entain plc. It’s a genuine, verifiable licence covering activity in Great Britain. Being part of the Entain group and holding a valid UKGC licence confirms regulatory oversight — it doesn’t, on this evidence, guarantee a friction-free withdrawal experience.
Who it’s for
Foxy Games suits players drawn to its large slot library, fast support and a genuinely wagering-free spins offer, provided they go in expecting ID verification to be taken seriously — and possibly slowly — at withdrawal time. Given the 1.3/5 Trustpilot score, anyone planning a significant win should be prepared for that process before they need the money.
Pros
- Very large slot library with 3,200+ games from 85+ providers (sportsmole.co.uk)
- Fast e-wallet withdrawals, typically within 4 hours (sportsmole.co.uk)
- 24/7 live chat plus phone support, unusual among UK casino brands (sportsmole.co.uk)
Cons
- Extremely poor Trustpilot reputation: TrustScore 1.3/5 from 292 reviews, 92% one-star (trustpilot.com)
- Multiple user complaints about delayed or withheld winnings and lengthy ID verification (trustpilot.com)
- Welcome offer excludes PayPal, Skrill, Neteller, Paysafecard and prepaid cards from qualifying deposits (footballgroundguide.com)
On the record: sources
Foxy Games holds a Trustpilot TrustScore of 1.3 out of 5 based on 292 reviews, with 92% of ratings at one star.
Trustpilot · 2026-08-07
Some reviewers praised an easy-to-use website, good promotions, a wide range of games and fast payouts.
Trustpilot · 2026-08-07
Other reviewers reported that winnings were delayed for days pending photo-ID verification and complained the games felt rigged.
Trustpilot · 2026-08-07
FAQ
Is Foxy Games legit and trustworthy?
It holds a genuine UK Gambling Commission licence (number 54743, issued to LC International Limited, part of Entain plc), so it's legally regulated. Its Trustpilot score is very poor at 1.3/5 from 292 reviews, so the licence and the player-review record tell two different stories.
How long does Foxy Games take to pay out?
E-wallet withdrawals are quoted at around 4 hours, cards 1-3 business days, and bank transfer 2-4 business days. Some Trustpilot reviewers report delayed or withheld winnings pending ID verification, which can extend that considerably.
What is the Foxy Games welcome bonus?
Deposit and stake £10 on any slot in a single transaction to get 100 free spins at £0.10 each. Winnings pay out as cash with no wagering requirement, but spins must be used within 7 days, and PayPal, Skrill, Neteller, Paysafecard and prepaid cards don't qualify for the offer.
Does Foxy Games have a mobile app?
Yes. iOS is rated around 4.7/5 from 9,200+ reviews and Android around 4.4/5 from 3,100+ reviews, per SportsMole's check.
Why does Foxy Games have such a low Trustpilot score?
It sits at 1.3/5 from 292 reviews, with 92% one-star. The recurring complaints are delayed or withheld winnings during ID verification, alongside some players describing the games as feeling rigged; other reviewers separately praised the site's usability, promotions and payout speed.
What games and support does Foxy Games offer?
The site lists 3,200+ slots from 85+ providers, with 24/7 live chat (typically under a 90-second response), email support and phone support from 10:00-19:00, seven days a week.
Where to complain
- Operator support — first mandatory step — keep the correspondence
- UKGC — regulator of the operator's actual licence
18+. New UK customers only. Deposit and stake £10 on any slot in a single transaction to receive 100 free spins worth £0.10 each. Free spin winnings are paid as cash with no wagering requirement. Spend must qualify within a set window and spins must be used within 7 days of being credited. PayPal, Skrill, Neteller, Paysafecard and prepaid cards do not qualify for the offer. Full T&Cs apply. GambleAware.org